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Wednesday, May 06, 2009

Microsoft Marketing Throws SQL Server Under the Bus

by KKline via Kevin Kline on 5/6/2009 6:24:00 PM

"A spokesperson for Microsoft said that the problem was not bandwidth but that its SQL Server database had reached excessive fragmentation levels caused by the tremendous surge of queries".  Read about it here:

 

http://www.itnews.com.au/News/102445,windows-7-rc-download-crashes.aspx

 

and also here:

 

http://blogs.zdnet.com/Bott/?p=910

 

Why didn't anyone involved bother to think thru the fact that competitors and various elements of anti-Microsoft factions can make a lot of hay about how Microsoft's own product?!?

 

Just as politicians only ever admit to "wanting to spend more time with family", a technology company shouldn't point to their own product as the culprit of a major technology failure, especially when there are thousands of other reasons that the meltdown might've happened.

 

What are your thoughts?

 

-Kev

 

Addendum:  Thanks to Andy Kelly for pointing out the actual human error behind the website problem.  Andy reveals the smoking gun in his post at http://sqlblog.com/blogs/andrew_kelly/archive/2009/05/09/so-the-real-story-is.aspx, which in turn points to the analysis done by my favorite guys on the SQLCAT team.  Read their analysis at http://sqlcat.com/faq/archive/2009/05/08/windows2008-r2-beta-download-runs-smoothly-now.aspx.


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Original Post: Microsoft Marketing Throws SQL Server Under the Bus

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